COVID-19 FAQs

Looking for ResMed information on COVID-19 ? Discover our regularly updated FAQ page. If you need more answers, you can contact our customer service team and submit your questions.

FAQ - Responses to patient questions about coronavirus

Coronavirus doesn’t change your sleep apnea diagnosis – which has resulted in CPAP therapy – and you can continue to use your CPAP machine. If you have been diagnosed with coronavirus, you need to follow the medical recommendation you received from your physician.

If you have been tested and diagnosed with coronavirus, you need to follow the recommendation of the medical staff that provided the diagnosis. At ResMed, we only sell our ventilation devices through the healthcare system of each country when there is a prescription from a physician. The therapy required to treat the worst cases of coronavirus is very complex and requires medical expertise and clinically trained staff to administer it. Your medical professional has the expertise to decide what kind of therapy is required for each patient.

A CPAP machine is intended to be a therapy for sleep apnea syndrome. Some of the worst cases of coronavirus may lead to respiratory failure, and require other, specific ventilation devices which are intended to be used for respiratory failure.

ResMed is a manufacturer of medical devices. Please contact your medical professional for any advice concerning coronavirus and your CPAP treatment.

ResMed is a manufacturer of medical devices. Please contact your medical Professional for any advice concerning coronavirus and the use of oxygen with your CPAP treatment

Recommendations on disinfection processes for our therapy devices have been provided to your healthcare professionals.

A CPAP machine is intended to be a therapy for sleep apnea syndrome and does not prevent you from contracting Covid-19. Please refer to your national healthcare authority or your medical professional for more information about Covid-19 and its contamination prevention.

A CPAP machine is intended to be a therapy for sleep apnea syndrome. Your CPAP machine helps to prevent your sleep apnea and you are not at higher risk of catching Covid-19 if you use a CPAP device. Please refer to your medical professional for more specific information on your concern.

Your CPAP device has been prescribed for personal use only. A CPAP machine is a therapy for sleep apnea syndrome. Some of the worst cases of coronavirus may led to respiratory failure, and require other, specific ventilation devices which are intended to be used for respiratory failure.

Recommendations on disinfection processes for our therapy devices have been provided to your healthcare professionals.

If you wish to clean your CPAP machine, the device User Guide explains how to clean it on a weekly basis. For detailed instructions on how to clean your mask, please refer to the User Guide, and the following steps:1. Wash the air tubing in warm water using mild detergent. Do not wash in a dishwasher or washing machine. 2. Rinse the air tubing thoroughly and allow to dry out of direct sunlight and/or heat. 3. Wipe the exterior of the device with a dry cloth.

Please note, cleaning any device or mask in the manner recommended in the User Guide does not guarantee decontamination or disinfection. For more information, contact your healthcare professional.

Do you have more questions or need additional information ?

Please contact our customer service here. Submit your question, and we will come back to you by email as quickly as we can.